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Frequently Asked Questions

Find answers to common questions below.

Infrared Radiant Heater Questions

What is radiant heat in Bromic?

Radiant heat refers to the transfer of heat from a warm surface to cooler objects or people through electromagnetic waves, primarily in the form of infrared radiation. This type of heating doesn’t rely on heating the surrounding air but instead warms objects and occupants directly. WATCH VIDEO ANSWER

What’s the difference between a Bromic outdoor infrared heater and a Bromic outdoor radiant heater?

An outdoor infrared heater is a type of radiant heater that specifically uses infrared light to generate heat. An outdoor radiant heater, more broadly, can use various forms of energy, including infrared light, to emit warmth. WATCH VIDEO ANSWER

How does a Bromic infrared heater work?

An infrared heater works by emitting a form of electromagnetic radiation, similar to visible light but with longer wavelengths, primarily heating objects and people directly within their line of sight. WATCH VIDEO ANSWER

Why should I pick an infrared radiant heater over a convective heater?

Infrared radiant heaters deliver heat directly to objects and people, rather than warming the air like convective heaters. This ensures more efficient and targeted heating, making them ideal for outdoor spaces or areas with high airflow. WATCH VIDEO ANSWER

How many Bromic infrared heaters will I need to warm up my space?

The number of infrared heaters needed depends on factors such as the size of the area, desired temperature, and insulation. Consulting with Bromic’s heating experts can help you determine the best radiant heater for your space, the exact number needed and ideal placement for optimal warmth. WATCH VIDEO ANSWER

Do Bromic infrared heaters work well in colder temperatures?

Yes, infrared heaters work exceptionally well in colder temperatures. By directly heating objects and people rather than the air, they maintain effectiveness even in chillier environments. WATCH VIDEO ANSWER

Can Bromic infrared heaters keep windy areas warm?

Infrared heaters radiate warmth directly, making them less affected by wind or open spaces. Their heating efficiency remains relatively consistent even in windy conditions. WATCH VIDEO ANSWER

How long do Bromic infrared heaters last?

With proper care and maintenance, both commercial infrared heaters and residential infrared heaters can have a long lifespan. Bromic’s infrared heaters are designed for durability and consistent performance, lasting several years in many applications. WATCH VIDEO ANSWER

Do Bromic infrared heaters look good?

Bromic’s infrared heaters are designed with aesthetics in mind, offering sleek and modern designs that blend seamlessly with various architectural styles. WATCH VIDEO ANSWER

Are Bromic outdoor infrared heaters safe?

Safety is a priority in Bromic’s design process. Outdoor Infrared heaters are generally safe when installed and operated according to guidelines. Features like safety shut-offs and robust construction enhance overall safety. WATCH VIDEO ANSWER

Questions about the Bromic Controls

What is the difference between the Bromic 1 channel and 2 channel On/Off and Dimmer controllers?

Single Channel Controls are rated for 6kW maximum, Dual Channel controls are rated for 12 kW maximum. Both Single and Dual Channel options can control multiple heaters within their maximum capacity. Examples: A Single 6 kW On/Off Control is compatible with 2 Platinum 2300W Electric Heaters or a single Tungsten 6 kW. A Dual 12 kW Dimmer Control is compatible with 2 Tungsten 6000W Electric Heaters. A Single 6 kW On/Off Control is compatible with up to 10 Gas Heaters, operating as a single block. WATCH VIDEO ANSWER

Does the Bromic Affinity Collection of controls come with a remote?

The Affinity Collection of controls are App based only and do not ship with a physical remote. WATCH VIDEO ANSWER

Where should I mount the Bromic Affinity line of Patio Heater controls?

The Affinity Collection can be mounted indoors or outdoors in well-ventilated areas and do not need cover. Please check the product literature for specific clearances and mounting recommendations. WATCH VIDEO ANSWER

Are the Bromic Affinity line of controls waterproof?

Yes, they are IP54 rated and are determined to be rainproof. WATCH VIDEO ANSWER

Do I need to purchase Bromic controls separately or do they come with my heater?

No, controls are not included. Bromic offers a variety of control options for your application. Please visit ElitePatioHeating.com for more information. WATCH VIDEO ANSWER

Can the Bromic heaters be paired with automatic controls such as timers and thermostats?

The Bromic App includes both a timer and scheduling function. Radiant heat does not apply to thermostat control, however, the app will allow for heat intensity control. WATCH VIDEO ANSWER

What is the operating range of Bromic’s Affinity Collection of controls?

The Bromic APP allows users to control their heaters via Wi-Fi via a smart device so heaters can be operated from anywhere the users has an internet connection. With Bluetooth connectivity, you will need to be within 30ft of the controller box. WATCH VIDEO ANSWER

Can the Affinity Collection of controls work with my Google Home Or Alexa Device?

Yes, the Affinity Controls are compatible with Alexa and Google Home. WATCH VIDEO ANSWER

Can the Affinity line of controls be integrated with my home automation system?

Yes, the Affinity Controls can be integrated with both Home and Business automation systems with the addition of the Smart-Heat Expansion Board using 0-10v control. The expansion board is built into the 5-Channel controllers. WATCH VIDEO ANSWER

Can I switch Bromic heaters off after a time period?

This function is available in different settings. Firstly, when you turn on an appliance, you can also set a timer off interval. You set this each time the heater is turned on and it will then countdown to the interval duration and automatically switch the appliance off. Set this function by clicking the appliance name to go to the detailed screen and setting the timer off internal at the bottom of the screen. Alternatively, you can set the timer off delay using schedules. This feature is only available to WiFi connected appliances. WATCH VIDEO ANSWER

Where do I find the serial number of the controller?

The serial number is represented as a 14 digit code (eg CONF2C23080005). The digits will be different for each type of controller. The serial number is printed on the product label attached to the controller. It can also be located via the menu on the Bromic Smat-Heat App, under Site configuration-> Edit Site. All the controllers will be listed and within each controller setting you can identify the connected heaters. WATCH VIDEO ANSWER

Questions about Bromic Heating App

Can I use the Bromic App with Bromic’s legacy controls?

No, the App is designed for the new Affinity Collection of controls and is not backward compatible. WATCH VIDEO ANSWER

Can multiple users access the same account? 

Yes, permissions can be assigned to multiple users. WATCH VIDEO ANSWER

Can I group my heaters into zones for easier control? How many heaters can I add in a zone?

Yes, the App provides the ability to group an endless amount of heaters into zones. WATCH VIDEO ANSWER

Can I control more than one site from the same App account? 

Yes, multiple sites can be controlled from the same App account as long as the controllers at each site are connected via WiFi or Ethernet and configured on the App account. WATCH VIDEO ANSWER

Do I have to use the App to control my heaters? 

•If using the Affinity Collection of controls, you will need to download the Bromic App to complete the installation and control the heaters. •Once set-up, the App account can be linked to your Google Home or Alexa account to enable voice controls, or the accessory board can be used to integrate with common home automation systems via 0-10V. •Alternatively, you can choose to install manual switches as an alternative to the App based controls [be sure to link to the switches]. WATCH VIDEO ANSWER

What do I do if I don’t have good WiFi service while using Bromic App? 

A reliable Wi-Fi connection is required for using the App based controls.  You can choose to install manual switches as an alternative to the App based controls. WATCH VIDEO ANSWER

Do I need to be close to the Bromic controllers if I’m going to use the Bromic App with WiFi? 

No, you can be almost anywhere with a reliable internet connection to use the Bromic App. WATCH VIDEO ANSWER

Can I use the Bromic app and BMS capabilities at the same time?

No, once the Controls are connected to a Business Management System or Home Automation System, that product takes over control of the Controls and the App is disabled. WATCH VIDEO ANSWER

Can I switch Bromic heaters off after a time period?

What is an Admin User and how do I invite other users in the Bromic App?

The Bromic Smart-Heat App assigns Users to sites and there are 2 types of User roles. Admin Users have complete access and control of the site setup. User roles are restricted to operational control of the appliances. Both types of users are added to a site by invitation unless it is a new installation, the user that creates the site is automatically assigned as an Admin user. Admin users having complete control of the site setup are responsible for inviting other users. Go to Manage Users under the settings menu to invite new members by entering their name and email address. All members need to download the app, register, and confirm their invitation by email. WATCH VIDEO ANSWER

I have registered as a user but I cannot access the Bromic App? How do I fix this?

When you create an account using your email address, the registration process requires the user to validate the invitation by confirming the email address. Log into the email account and search for the Bromic Smart-Heat registration invitation email. If this is not located in the inbox, check the spam or junk folder in case the email was caught by Spam filters. If you have not received the email, register again using the same details. Note if you mistyped the email address the invitation will not be sent to the correct email address. Simply register with the correct details. WATCH VIDEO ANSWER

The Bromic App reports the controller is not reachable. Why does this happen?

When a controller loses WiFi, or Internet connection it will revert to a Bluetooth connection. However, if the Bluetooth is out of range or the controller has been powered off, the App will report the controller as unreachable. If this situation is not the case, the controller may be unreachable if it is connected to another Bluetooth User. WATCH VIDEO ANSWER

When I toggle the button in the Bromic App, the setting bounces back to its original state. Why does this happen?

The Bromic Smart-Heat system operates on a cloud service. This allows many users to control appliances on an array of sites. As there can be many users connected to the one site, it is possible that heaters are being controlled by other users at the same time. Another reason for the button bounce phenomena is due to connection latency. This is the time delay of the data sent to the server and response back. The cloud server is responsible to synchronize the control settings with all users connected to site. If the server detects the control settings do not match with the last received command, it will issue a restore command to sync the control settings. The button bounce phenomena will occur at times and in almost all cases the correct setting is restored within 1-2 seconds. WATCH VIDEO ANSWER

Is the App available in other languages?

Yes. The language set on the App is based on the Smartphone or Tablet region setting. Change the region setting to another language and the App will update. Languages currently available include German, Spanish, Italian, French, Dutch, Japanese. WATCH VIDEO ANSWER

How do I delete the Controller in the Bromic App?

Deleting the controller will remove the device from site and restore the configuration to factory default settings. This action can only be performed by Admin Users. Under the Bromic Smart-Heat App menu, go to Site Configuration, Edit Site, select the controller and press the Delete button at the bottom of the screen. WATCH VIDEO ANSWER

I forgot to turn my Bromic heaters off and no one is at home?

A key feature of the Bromic Smart-Heat App is remote access and control. This is available for controllers configured to operate on an internet connection such as Wifi or Ethernet. Simply open the Bromic Smart-Heat App and turn off the heaters from the appliance menu. If you cannot access the controller, the safety cut off timer will activate after the predefined countdown. This is set by default as 4 hours and can be changed by the Admin User. WATCH VIDEO ANSWER

How do I know if my Bromic Appliances are connected to WiFi?

There is a connection icon next to the heater name. This icon will change depending on the connection status of the heater. WATCH VIDEO ANSWER

Why does my Appliance switch from WiFi to Bluetooth or between other connection methods?

The Affinity Smart-Heat controllers have the ability to switch connection method depending on the status of the connection. If the internet, ethernet or WiFI connection is lost, the controller will switch to other available connections and if no other connections are configured, then will default to Bluetooth connection. This ensures that the heaters can be operated at all times. Connection will restore back to the WiFi or Ethernet configuration once it is up.

What does the warning message “Controller is unreachable through Bluetooth” mean in the Bromic App?

The controller is currently operating on a Bluetooth connection and it is not accessible due to one of the following reasons: 1. The controller is out of range from the Smart device connecting to it. 2. The controller is currently connected and working with another Bluetooth device. All heaters connected to this controller will display the warning message. WATCH VIDEO ANSWER

Why do my Bromic heaters switch off automatically after 4 hours?

Each controller has a default 4hr timer off countdown. When the controller is operating on Bluetooth and connection has been idle for 4hrs, the heaters for this specific controller will switch off. This interval setting can be changed to 2, 4, 6, 8 or 12 hours or disabled. Each controller has its own individual settings. To change this, go to the site configuration menu, edit site, select the controller, click the controller name to go to the detailed page. At the bottom there will be a dropdown list to change the value. It is recommended to not disable this setting. WATCH VIDEO ANSWER

Why can’t I setup all Bromic heaters on a single zone in the Bromic App?

Zones are used for controlling multiple heaters with common functions. Zones allow heaters to turn on, set all heaters to dimming level of 50%, or set lighting output to any level. It is only possible to setup zones for same type of heating appliances. WATCH VIDEO ANSWER

What does the warning message “Controller is currently offline” mean in the Bromic App?

The controller is currently powered off and cannot be accessed. All heaters connected to this controller will display the warning message. WATCH VIDEO ANSWER

Questions about Platinum Smart-Heat™ Electric Marine

Are the Bromic Platinum Electric Marine heaters waterproof?

Our Platinum Electric Marine heaters are made from premium 314 stainless steel and IPX5 rated, and therefore water-resistant (low pressure water jets). However, Bromic does recommend that they are best mounted under cover and not directly exposed to rain and salt mist to ensure they maintain their aesthetic appeal. WATCH VIDEO ANSWER

What mounting options are available for Bromic Platinum Electric Marine?

The heaters can be either wall mounted, pole mounted or recessed into the ceiling. Each heater is supplied with an 8″ stainless steel pole. Recessing kits and longer poles for high ceilings can be ordered separately. Please refer to our instruction manual or contact our friendly design team to find out which installation and height is right for you. WATCH VIDEO ANSWER

Can Platinum Marine heaters be left on all night?

While Bromic’s Platinum Marine heaters are designed for extended outdoor use, it is generally not recommended to leave any outdoor heater on overnight for safety and energy efficiency. We recommend turning off the Platinum Marine heaters when not in use and following the installation manuals for safe operation and maintenance. WATCH VIDEO ANSWER

How hot do Bromic Platinum Marine heaters get?

How much heat Platinum Marine emit depends on a variety of factors including the wattage in use, mounting height, climate, space layout and more. For the most efficient heat coverage of your space, we recommend utilizing our Complimentary Design Service where one of Bromic’s heating experts will create a customized heating layout for your space. WATCH VIDEO ANSWER

How many Bromic Platinum Marine heaters do I need?

The number of Platinum Marine heaters needed depends entirely on the size and layout of the space, as well as the size and wattage of the heaters you are installing. Let our heating experts create the perfect heat layout of your space by utilizing our Complimentary Design Service. WATCH VIDEO ANSWER

How much power does the Bromic Platinum Marine heater consume?

The Platinum Marine heater is designed to provide efficient heating while being mindful of power consumption. The power consumption of the Platinum Marine heater depends on the specific model installed, available in 2300W, 3400W, and 4500W and current ranges from 208V, 220V and 240V. Additionally, the power consumption may vary based on environmental conditions and usage patterns. It’s essential to refer to the product manual or contact our customer support with any questions. WATCH VIDEO ANSWER

Can I use Platinum Marine heaters in an enclosed space?

The Platinum Marine outdoor heaters can be used in enclosed spaces as the are electric heaters and require no ventilation. Please refer to the corresponding Installation Manual to ensure proper clearances are met for safe operation. WATCH VIDEO ANSWER

What are Bromic marine-grade materials?

The Platinum Marine heater is made of premium 316 marine-grade stainless steel, which combats corrosive elements making it suitable for marine and coastal applications. For more information on Outdoor Heaters in Coastal Environments. WATCH VIDEO ANSWER

Questions about Outdoor Propane Patio Heater

Can Bromic propane heaters be left out in the rain?

Although Bromic’s outdoor heaters are designed to be weather resistant, it is ideal to install these heaters under coverings or move them in when not in use if portable in order to protect them from the elements and prevent corrosion, as well as conduct regular maintenance for longevity of use. Bromic’s Tungsten Portable has an optional cover to protect against outdoor elements and prolong the unit’s lifespan. WATCH VIDEO ANSWER

Do Bromic propane heaters need ventilation?

Yes, propane heaters require proper ventilation as they produce carbon monoxide during combustion. Even for outdoor use, ensure the heaters are placed in 75% open walled areas where fresh air can circulate. Please refer to the corresponding Installation Manual to ensure proper clearances are met for safe operation. WATCH VIDEO ANSWER

Are Bromic propane heaters better than electric or natural gas?

Propane heaters offer more intense warmth than electric heaters and don’t require existing electrical or natural gas sources. However, propane tends to be the highest-cost fuel source compared to both electric and natural gas. Check out our fuel comparison guide to determine which option suits you best. WATCH VIDEO ANSWER

How long do Bromic propane heaters last?

Even with proper care and maintenance, commercial propane heater usage will not last long with lower quality “mushroom” outdoor heaters due to intensive usage against low quality grade materials. Investing in high-quality propane heaters for the outdoors, like those offered by Bromic, ensures greater longevity and performance. WATCH VIDEO ANSWER

Are Bromic propane heaters efficient?

The most efficient propane heaters should utilize high-efficiency directional infrared heat technology. Paired with an intentional heat layout plan, this technology maximizes energy use and minimizes waste, ensuring optimal heating efficiency. WATCH VIDEO ANSWER

Where’s the best place to put a Bromic propane heater?

The ideal placement of an outdoor heater depends on the layout and size of the space. It should be positioned considering proper clearances from flammable materials and spot heating the most heavily used sections, such as seating areas. For a customized heat layout, tailored to your outdoor space, use our Complimentary Design Service. WATCH VIDEO ANSWER

Are Bromic propane heaters worth it?

Absolutely! Bromic outdoor propane heaters for patios are renowned for their exceptional performance, durability, and stylish design. With high-efficiency directional infrared heat technology and premium construction materials, Bromic heaters offer unmatched reliability and comfort, making them a worthwhile investment for any outdoor space. WATCH VIDEO ANSWER

Questions about the Eclipse Collection of Heaters

What are the differences between Bromic’s outdoor heater collections?

The primary differences between our outdoor heater collections lie in their design, performance, and features. The Eclipse Collection is available wall, ceiling, and portable options, and is known for its contemporary design with dual functioning heat and light, making it an excellent choice for upscale outdoor spaces. The Platinum Collection is available in electric and gas options, and is known for it’s sleek, seamless and modern design. The Tungsten Collection is available in electric, gas, and portable options, and is known for it’s high-powered industrial design style. WATCH VIDEO ANSWER

Can I leave Bromic Eclipse heaters on all night?

While Bromic Eclipse heaters are designed for extended outdoor use, it is generally not recommended to leave any outdoor heater on overnight for safety reasons. We recommend turning off the Eclipse heaters when not in use and following the installation manuals for safe operation and maintenance. Afraid you will forget, check out Bromic’s control options. WATCH VIDEO ANSWER

How many Bromic Eclipse heaters do I need?

The number of Eclipse heaters needed depends entirely on the size and layout of the space, as well as the size and wattage of the heaters you are installing. Let our heating experts create the perfect heat layout of your space by utilizing our Complimentary Design Service. WATCH VIDEO ANSWER

What mounting options does the Bromic Eclipse Collection support?

The Eclipse Collection is available in wall, ceiling, and portable mounting options. WATCH VIDEO ANSWER

Are Bromic Eclipse heaters water resistant?

Yes, Eclipse heaters are designed to be weather-resistant and can withstand exposure to rain and other outdoor elements. They are constructed using durable materials and are rated for outdoor use. However, it’s essential to follow the installation manual for proper maintenance and storage during extreme weather conditions to ensure the longevity of your heaters. WATCH VIDEO ANSWER

Are Bromic Eclipse heaters expensive to run?

The cost to run Eclipse heaters varies by location and depends on local electricity and installation costs. WATCH VIDEO ANSWER

How bright do Bromic Eclipse heaters get?

Eclipse heaters produce infrared radiant heat, so the heater does not emit visible light. The light feature within the Eclipse heaters have three different presets (off, 50% and 100%) with an LED color of Warm White. On 100%, the LED Lumens rating is 216.6 and the LED Temperature is 3000K. WATCH VIDEO ANSWER

Do Bromic Eclipse heaters need ventilation?

Both models of the Eclipse collection are electric outdoor heaters, which do not require ventilation as there are no harmful byproducts such as gasses released into the air. Still, it’s crucial to ensure proper clearances are met for safe operation. WATCH VIDEO ANSWER

Can Bromic Eclipse heaters be used in an enclosed patio?

Yes! Both models of the Eclipse Collection are electric heaters and can be used in enclosed patios. WATCH VIDEO ANSWER

What are the clearance requirements for Bromic Eclipse heaters?

Consult the product installation manuals for specific clearance requirements, as these guidelines are crucial for safe and efficient operation. Generally, proper clearances are necessary to prevent hazards, ensure safety, and maintain the longevity of the heaters. WATCH VIDEO ANSWER

Questions about the Platinum Collection of Heaters

Are Bromic Platinum outdoor heaters weather resistant?

Yes, Bromic’s Platinum Collection of outdoor heaters are designed to be weather resistant. Available in both 304-grade stainless steel and 316 marine-grade stainless steel outdoor heater options, and a fully sealed heater body to protect internal elements. The heaters are IP certified for outdoor use, making them durable and reliable, even in various weather conditions. WATCH VIDEO ANSWER

Are Bromic Platinum outdoor heaters suitable for boats & yachts?

Our Platinum Electric Marine series is the ideal solution to enrich the comfort experience of owners of coastal residences and superyachts as well as guests on cruise ships. Constructed from 316 marine-grade stainless steel and a fully enclosed heater body with an IPX5 rating, the Platinum Electric Marine heater is the first ever Lloyd’s Certified outdoor heater for marine vessel applications. WATCH VIDEO ANSWER

How many Bromic Platinum heaters do I need?

The number of Platinum heaters needed depends entirely on the size and layout of the space, as well as the size and wattage of the heaters you are installing. Let our heating experts create the perfect heat layout of your space by utilizing our Complimentary Design Service. WATCH VIDEO ANSWER

Can I leave Bromic Platinum heaters on all night?

While Bromic’s Platinum heaters are designed for extended outdoor use, it is generally not recommended to leave any outdoor heater on overnight for safety reasons. We recommend turning off the Platinum heaters when not in use and following the installation manuals for safe operation and maintenance. WATCH VIDEO ANSWER

How much energy do Bromic Platinum heaters consume?

The energy consumption of Platinum heaters depends on the specific model and the heat output you require. Specific energy consumption figures can be found in the product specifications for each Platinum heater model. WATCH VIDEO ANSWER

Do Bromic Platinum heaters need ventilation?

The Platinum Electric and Platinum Marine heater series are electric heaters, which do not require ventilation as there are no harmful biproducts such as gasses released into the air. Bromic’s Platinum Gas heater does require ventilation as potentially harmful biproducts are released in the air. Please refer to the corresponding Installation Manual to ensure proper clearances are met for safe operation. WATCH VIDEO ANSWER

What mounting options does the Platinum Collection offer?

Available in wall, ceiling and flush-mounted (also know as recessed) mounting options, the Platinum Collection meets an array of design needs. WATCH VIDEO ANSWER

Can I use Bromic Platinum heaters in an enclosed area?

The Platinum Electric and Platinum Electric Marine outdoor heaters can be used in enclosed patios as they require no ventilation. The Platinum Gas outdoor heaters must be installed in open outdoor areas to ensure proper ventilation. Please refer to the corresponding Installation Manual to ensure proper clearances are met for safe operation. WATCH VIDEO ANSWER

What are the clearance requirements for Bromic Platinum outdoor heaters?

Questions about the Tungsten Collection of Heaters

What fuel types do Bromic Tungsten outdoor heaters support?

Tungsten outdoor heaters are available in both electric and gas models. Tungsten Electric heaters are powered by electricity and are ideal for those who prefer a clean and efficient heating solution. Tungsten Gas heaters, on the other hand, are available in both natural gas and propane versions, offering flexibility in choosing the fuel type that suits your outdoor area’s infrastructure. This wide range of options ensures that Tungsten outdoor heaters can accommodate various fuel preferences. Not sure which fuel source is right for your space? WATCH VIDEO ANSWER

What mounting options can Bromic Tungsten outdoor heaters use?

Tungsten outdoor heaters offer versatile mounting options to suit your outdoor space. You can choose from wall-mounted, ceiling-mounted as either ceiling-suspended or recessed, or portable models. Wall-mounted heaters are great for saving space and directing heat where it’s needed. Ceiling-mounted heaters provide overhead heating, ideal for larger areas. Portable models come with the convenience of mobility and can be placed wherever warmth is required. The choice of mounting option depends on your specific heating needs and the layout of your outdoor area. WATCH VIDEO ANSWER

Are Bromic Tungsten outdoor heaters weather resistant?

Bromic’s Tungsten Collection of outdoor heaters are designed to be weather resistant. The heaters are IP certified for outdoor use, making them a reliable and durable outdoor heater, even in various weather conditions. Regular maintenance and proper care, such as cleaning and covering when not in use, can further extend their lifespan. WATCH VIDEO ANSWER

How expensive are Tungsten outdoor heaters to run?

The operating cost of Tungsten outdoor heaters depends on the model and fuel type. The specific cost will vary based on factors like electricity or gas prices in your area and the duration of operation. To estimate the operating cost, you can refer to the product’s specifications and consult with a local utility provider for pricing information. WATCH VIDEO ANSWER

Can I leave Bromic Tungsten heaters on all night?

Tungsten outdoor heaters are designed for intermittent use and are not typically meant to be left on continuously throughout the night. For safety and energy-efficiency reasons, we recommend turning off the heaters when not in use and using them as needed to maintain a comfortable outdoor environment. If you require extended heating, consider using a timer or one of Bromic’s other various control options to regulate the heater’s operation based on your specific heating requirements. WATCH VIDEO ANSWER

How many Bromic Tungsten heaters do I need?

Although the Tungsten is considered a high power outdoor heater, the number of heaters needed depends entirely on the size and layout of the space, as well as the size and wattage of the heaters you are installing. Let our heating experts create the perfect heat layout of your space by utilizing our Complimentary Design Service. WATCH VIDEO ANSWER

How durable are Bromic Tungsten outdoor heaters?

Tungsten outdoor heaters are renowned for their durability and robust construction. They are built to withstand the rigors of outdoor use, including exposure to varying weather conditions and are engineered to provide long-lasting performance. Regular maintenance and proper care, such as cleaning and covering when not in use, can further extend their lifespan. WATCH VIDEO ANSWER

Do Tungsten outdoor heaters need ventilation?

The Tungsten Electric heater series are electric heaters, which do not require ventilation as there are no harmful biproducts such as gasses released into the air. Bromic’s Tungsten Gas and Tungsten Portable heaters do require ventilation as potentially harmful biproducts are released in the air. Please refer to the corresponding Installation Manual to ensure proper clearances are met for safe operation. WATCH VIDEO ANSWER

What heating technologies do Bromic Tungsten outdoor heaters use?

Tungsten outdoor heaters are equipped with innovative Smart-Heat technology, which focuses on efficient and effective heating. The Tungsten Electric heaters use a durable element with a high-output, low-glare design, ensuring even and comfortable heat distribution. Tungsten Gas heaters incorporate ceramic burners and high-intensity radiant heat, which delivers consistent warmth while minimizing energy waste. WATCH VIDEO ANSWER